This Privacy Policy describes how FindYCar (“we”, “us”, “our”) collects, uses, discloses, and protects your personal information when you visit or make use of our website findycar.com and related services.
By using our website, you agree to the terms of this Privacy Policy. We are committed to protecting your privacy and handling your data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR – EU 2016/679) and the California Consumer Privacy Act (CCPA).
1. Information We Collect
We collect different types of personal and technical information to provide our services effectively:
- Personal identification data: Name, surname, email address, phone number, and billing information.
- Booking information: Car rental preferences, pick-up and drop-off locations, rental dates, and selected vehicle type.
- Payment details: Partial or full payment data processed securely by third-party payment providers (we do not store full card numbers).
- Technical data: IP address, browser type, operating system, device information, and usage logs.
- Cookies and analytics: We use cookies to improve website performance and personalize content (see our Cookie Policy).
2. How We Use Your Information
We use the collected data for the following purposes:
- To process and manage your car rental bookings.
- To communicate with you regarding your reservation or customer support inquiries.
- To improve our website functionality and user experience.
- To prevent fraud, ensure security, and comply with legal obligations.
- To send service-related notifications or optional promotional offers (only if you have provided explicit consent).
3. Legal Basis for Processing (GDPR)
We process your personal data based on one or more of the following legal grounds:
- Your consent (Article 6(1)(a) GDPR)
- Performance of a contract (Article 6(1)(b) GDPR)
- Compliance with legal obligations (Article 6(1)(c) GDPR)
- Legitimate interests, such as website improvement or customer service (Article 6(1)(f) GDPR)
4. Data Sharing and Disclosure
We may share your information only with trusted third parties when necessary to provide services:
- With car rental suppliers or partners to confirm and process your booking.
- With payment service providers to handle secure transactions.
- With analytics and marketing partners (e.g., Google Analytics, Meta Pixel) to analyze performance.
- With legal authorities if required by law or court order.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. International Data Transfers
Your personal data may be transferred and processed outside your country of residence, including outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your data in compliance with GDPR requirements.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Typically:
- Booking-related data — up to 5 years.
- Support and communication data — up to 2 years.
- Cookie and analytics data — according to your consent preferences.
7. Your Rights Under GDPR
If you are located in the European Economic Area (EEA), you have the following rights:
- Right to access your personal data.
- Right to rectification of inaccurate or incomplete data.
- Right to erasure (“Right to be forgotten”).
- Right to restrict or object to data processing.
- Right to data portability.
- Right to withdraw consent at any time.
To exercise your rights, please contact us at [email protected].
8. California Consumer Rights (CCPA)
For residents of California, you may request disclosure of what personal data we collect, use, or share, and request deletion of your data. We will not discriminate against you for exercising your privacy rights under CCPA.
9. Data Security
We take data protection seriously and use appropriate technical and organizational measures to safeguard your information against unauthorized access, loss, or misuse. These include data encryption (SSL), secure servers, and restricted access to personal data.
10. Links to Other Websites
Our website may contain links to third-party websites (e.g., partner rental companies). We are not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies before providing any personal information.
11. Children’s Privacy
FindYCar does not knowingly collect or process personal data from individuals under the age of 18. If we learn that such data has been collected, it will be deleted immediately.
12. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on this page, with the updated date shown below.
13. Contact Information
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:
Email: [email protected]
Website: https://findycar.com
Last Updated: October 2025